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Workplace Communication

Here is a great article about Workplace Communication by Harriet Meyerson, the founder of the Confidence Center. It was found at:

Improving your communication skills will enable you to establish better working relationships. Poor workplace communication skills will have negative effects on your business relationships and may result in decreased productivity. These 7 keys will help you unlock the door to successful communication not only at work, but also in all your relationships.

  1. Personal contact is important. People relate to one another better when they can meet in person and read each other’s body language, so they can feel the energy the connection creates. If personal contact is not possible, the next best way to connect is by talking on the telephone.
  2. Develop a network. No one achieves success alone. Make an effort to become friends with people in different departments within your company, meet new people in your community, and look for experiences or interests you have in common.
  3. Always be courteous in your communications with others. Courtesy lets people know that you care. The words “Thank You” show that you appreciate a person’s efforts. Try saying, “would you please…” instead of just, “Please…” You will sound less dogmatic.
  4. Be consistent and clear in your workplace communications. Consistency builds trust. Asking, “Did I explain this clearly?” will assure that people understood what you said.
  5. Compromise decreases the tension associated with conflict. Ask, “What is best for the company?” so that co-workers will not take the conflict personally.
  6. You cannot hold a person’s interest if you have nothing interesting to say. Here are some of ways you can learn to be an interesting communicator. Read your hometown paper daily. Read industry literature so you can know what is going on in your industry. Rehearse telling a few short personal stories about your interesting experiences.
  7. Listen to what others are saying and show interest in the conversation. Listening demonstrates respect and admiration. Make your conversation like a game of tennis and keep the ball going back and forth

As you can see, all of these tips can also be followed not only in person, but also while using instant messaging. Remember to get to the point, always be polite and clear, and be sure to listen (or read, in IM’s case) to what your co-worker or IM partner has to say. These are quite tips and should be remembered not matter how you are communicating in the workplace and beyond.


Wireless Networking

As of right now, I am laying on a couch, watching the movie Twilight, yet I am also still ‘working’ as I am typing this. Through the use of a wireless router and a laptop, I literally have a ‘mobile office’– able to work and write anywhere, as long as I have an internet connect. 

The popularity of this type of mobile work, I believe, is part of the entire movement of virtual networking. Besides having ‘mobile offices’, I believe that hosted instant messaging is also part of this communication moviement- the abilty to talk to anyone, anywhere, at any time, as long as they are online as well. 

Instant messaging, along with wireless networking, gives anyone the flexibility to go and travel where they want without having to worry about being near a phone outlet. And now, wireless networking is continuing to expand. You can now type documents, write emails, visit websites, and even use instant messaging, all from a cell phone. Now, you don’t even need a computer to have a ‘mobile office’. 

It’s important to think about the possibilities when it comes to wireless networking and instant messaging in particular. Not being held down by wires can only enhance productivity and open up an entirely new world when it comes to how anyone can communicate with clients, friends, and co-workers.


Global Communication


World Communication

Communication has reached an entirely new level with the invention of the internet and later, instant messaging. Now it is simple to communicate with people from all around the world. This has brought all different businessmen and women from the corners of the globe together to create new business ventures, increase revenue, and come up with bigger and better ideas. 

This could not be achieved without the invention of instant messaging. IM has now become vital for communicating with others internationally. It is affordable, easy to use, and readily available. Whether your IM need are just a free program for occasional use or an enterprise IM program to ensure the security of your workplace communication, there are plethora of developers out there that have many options available.

Type in ‘enterprise IM’ or ‘hosted instant messaging’ into a search engine, and you’ll end up with thousands of hits. The point being, instant messaging just isn’t about teens talking to their friends online after school anymore- it is a serious business tool that provides business owners, managers, freelancers, and international entrepreneurs with an easy and reliable outlet of communication. The future of instant messaging seems to be uncertain, but whatever it is, you can be sure that it will continue to be a vital business communication tool.


General Links

Mashable: A Brief History of the Status Update

Mashable did an article on April 8, 2009 about instant messaging and how it has evolved to include Twitter, Facebook, andother status update websites as part of online communication. The bare bones of instant messaging as we know it today has been around since the 1980s. The company now known as AOL invented the concept.

Because instant messaging has evolved so much in the past 20-30 years, one has to ask- where can it go next?

Well, that answer is easy. With internet communication comes a whole new flock of viruses, corrupt file transfers, and strangers sending you and your employees instant messages with links that take you to sites that host malware or worse. Basic instant messaging just isn’t going to cut it anymore, especially in the corporate world. This is where hosted and enterprise instant messaging comes in. A secure encrypted network (like the ones remotely hosted by Brosix) is the next logical step to secure all communication that is sent electronically, even though it is through instant messaging. 

It’s a sad fast that no internet communication is safe from hackers or others trying to corrupt your systems, computers, and networks, but developers are stepping up the plate to provide alternatives that will make companies and organizations feel more comfortable with their employees using instant messaging.



I just set up a Twitter account (with a cute background!) for Hosted IM Spot. Please follow us:

Announcements General


Hello there, and welcome to the Hosted IM Spot. My name is Kelsey and I will be the main blogger for this blog. I hope to be a great resource for anyone who is looking for more information on hosted instant messaging networks, along with secure IM programs.

Enterprise instant messaging is on the horizon, in my opinion, of being a main type of communication for more than just teenagers. It is a great secure communication resource that can be used to interface with employees, co-workers, clients, and anyone else who would like to communicate without fear of viruses, unknown file transfers, or being inundated with advertisements and gadgets that the working professional has no need for.

With the IM abbreviations like  ‘OMG’ (oh my gosh/God), ‘JK’ (just kidding), and ‘LOL’ (laugh out loud) now being used in some people’s everyday spoken vocabulary, instant messaging has shown to be at the pinnacle of instant online digital communication.

Secure and hosted instant messaging programs for your workplace or organization is a great idea, for many reasons. Some of these include increased productivity (employees do not have to walk across the building to ask a question), instant response to questions/comments (if the person who has received the IM is at their desk), and a great way to share files and ideas without having to rely on sometimes faulty e-mail servers or slow processing times.

Welcome to the Hosted IM Spot. Let me know if you have any questions by e-mailing me at [email protected] or by AIM at kelsey7820. Thanks!